NISSAN MOTOR INDIA EXPANDS ITS NETWORK TO 267 CUSTOMER TOUCHPOINTS

Gurugram, April 28, 2023: Nissan Motor India Pvt. Ltd. (NMIPL) announced the expansion of its sales and service network in North and South India with the inauguration of new showrooms and workshops in Karnal (Haryana) and Khammam (Telangana). With these additions, Nissan now operates 267 customer touchpoints across India, including 14 in Haryana and 9 in Telangana.

Nissan continues to strengthen its customer experience strategy through a PHYGITAL distribution model, providing a seamless combination of offline and online services. This ensures customers receive a convenient and unified car-buying and servicing experience, including integrated online-offline payment options.

During FY 2022–23, Nissan Motor India added 19 new customer touchpoints nationwide, including 14 showrooms and 5 service workshops, strategically positioned across key locations like Jaipur, Karnal, Erode, Chennai, Hospet, Rewari, Bhiwani, and Khammam.

The BA Nissan showroom in Karnal, located at 119/4 KM Stone, G.T. Road, features a spacious 19,000 sq. ft area with a large vehicle display center. The VVC Nissan showroom and workshop in Khammam, at VVC Circle, Rotari Nagar, Wyra Road, offers 6,000 sq. ft of dedicated sales and service space. Both facilities are fully operational and designed to enhance the customer experience.

Customers can also access Nissan’s virtual retail platform, Nissan Shop@Home which enables them to explore Magnite variants, compare options, and evaluate EMI plans digitally, ensuring convenience and transparency.

Commenting on the expansion, Rakesh Srivastava, Managing Director, Nissan Motor India Pvt. Ltd., said: “Customer experience is core to Nissan values. By expanding our distribution network, we are enhancing customer reach and engagement. These new touchpoints will further strengthen customer trust and provide access to Nissan’s premium experience.”

Please visit www.nissan.in for more information.